Syncing problem

[lrollins1206]

I had to reset my galaxy s8 to factory defaults. I have my databases on my desktop but when I try to sync them back to my phone I get an androidsync.exe error. I've tried everything I can think of but can't get them back on my phone. Any help would be greatly appreciated.

[curtterp]

I had to reset my galaxy s8 to factory defaults. I have my databases on my desktop but when I try to sync them back to my phone I get an androidsync.exe error. I've tried everything I can think of but can't get them back on my phone. Any help would be greatly appreciated.

When you remove/reinstall HanDBase, there are a couple of things you want to make sure you do.

• After you Reinstall, open up HanDBase before trying to sync to it.
• Setup a new sync partnership with the device. You might have to give it a different name.
• If you are still getting errors, sometimes restarting both the computer and the phone/device will clear a lot of the errors

[tonny123]

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